Terms of service
TERMS OF SERVICE
Reliability Leadership Institute, LLC (hereafter “RLI,” “we” or “our”) offers certain products and services including but not limited to books, articles, research, and subscriptions (“Products”). Your purchase or use of these Products is subject to these Terms or, in some cases, may be subject to additional and separate fees, terms and policies (“Legal Policies”).
You, the Customer, must read, agree with and accept all of the terms and conditions contained or expressly referenced in the Terms of Service. These Terms constitute a binding legal contract between RLI and the Customer.
We value our relationship with you and consider the privacy of your information to be an important aspect of that relationship. Our Privacy Policy governs the collection and use of information through our website and the Reliability Marketplace. By submitting your personally identifiable information to us in relation to your order, you consent to such information being processed to fulfill your order and in accordance with our Privacy Policy. In addition, the RLI uses Shopify as its payment processor. Any information you provide to complete your payment will be controlled by a third party and will be subject to their privacy policy. The RLI Privacy Policy is incorporated by reference into and made a part of this Agreement. To view the Shopify Privacy Policy a, please click https://www.shopify.com/legal/privacy
If you reside outside the United States, you acknowledge and agree that personal information collected in connection with your purchase may be stored and maintained in the United States, and other countries.
ALL ACCEPTED ORDERS ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE RETURNS POLICY APPLICABLE TO YOUR PURCHASE.
Unless set forth in the applicable Order Form, fees shall be: (i) invoiced in full upon the effective date of the applicable Order Form, (ii) paid in US dollars, and (iii) paid within thirty (30) days of the date of the invoice. All payments are nonrefundable and shall be made without right of set-off or chargeback. If Customer fails to pay fees in accordance with this Section, Reliability Leadership Institute, LLC may suspend fulfilling its obligations under this Agreement until such payment is received. All fees payable by Customer are exclusive of applicable taxes and duties, including, without limitation, VAT, excise taxes, sales and transaction taxes, and gross receipts taxes. Each party will be responsible, as required under applicable law, for identifying and paying all taxes and other governmental fees that are imposed on that party with respect to the payments under this Agreement. If any taxes are required to be withheld on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Reliability Leadership Institute, LLC is equal to the amount then due and payable under this Agreement.
RLI reserves the right to terminate any member account without explanation. A termination notice will be delivered by email and be effective immediately. If your account was terminated due to a violation of our terms, all fees/payments shall be forfeited.
RLI DOES NOT WARRANT THAT AUTHORS OR EXPERTS QUOTES OR PUBLISHED ARE LICENSED OR CERTIFIED TO PRACTICE IN ANY JURISDICTION; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULT THAT MAY BE OBTAINED FROM USE OF THE PRODUCTS OR CONTENT OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE PRODUCTS. THE PRODUCTS CONTAIN OPINIONS, STATEMENTS, RECOMMENDATIONS, AND INFORMATION FROM THIRD PARTY INDIVIDUALS AND ORGANIZATIONS. RLI DOES NOT ENDORSE OR MAKE ANY REPRESENTATIONS AS THE ACCURACY, TIMELINESS, COMPLETENESS OR CREDIBILITY OF ANY OPINION, STATEMENT, RECOMMENDATION OR OTHER CONTENT CONTAINED IN, UPLOADED TO, OR DISTRIBUTED THROUGH SERVICES. YOU ACKNOWLEDGE THAT YOU WILL RELY ON ANY SUCH OPINIONS, STATEMENTS, RECOMMENDATIONS, INFORMATION, AND CONTENT SOLELY AT YOUR OWN RISK. THE PRODUCTS ARE PROVIDED TO YOU "AS IS" WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RLI AND ITS AFFILIATES, DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH THE PRODUCTS AND THE CONTENT, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. RLI DOES NOT WARRANT, OR MAKE ANY REPRESENTATIONS REGARDING THE QUALITY OR MERCHANTABILITY OF ANY PRODUCTS OR SERVICES REVIEWED, AVAILABLE OR ADVERTISED. RLI DOES NOT WARRANT OR REPRESENT THAT THE PRODUCTS OR CONTENT WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY INFORMATION, OR OTHER MATERIAL ACCESSIBLE THROUGH THE SERVICES IS FREE OF VIRUSES, WORMS, TROJAN HORSES OR OTHER HARMFUL COMPONENTS. THIS NO WARRANTY STATEMENT EXPRESSLY INCLUDES ANY REIMBURSEMENT FOR LOSS OF INCOME DUE TO DISRUPTION OF SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
YOU UNDERSTAND THAT IN NO EVENT WILL RLI OR ITS OFFICERS, DIRECTORS SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF: (I) YOUR USE OR INABILITY TO USE THE PRODUCTS, (II) YOUR RELIANCE ON ANY CONTENT, OR (III) ANY GOODS OR SERVICES ADVERTISED ON THE SERVICE, EVEN IF RLI OR ANY RELATED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU UNDERSTAND AND AGREE THAT ANY CONTENT AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT AND/OR DATA.
THESE TERMS AND SERVICES SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEBRASKA, WITHOUT GIVING EFFECT TO ITS CONFLICTS OF LAWS PROVISION.
All copyrights and trademarks of RLI Products are vigorously enforced. You may not use any RLI trademark or copyrighted material in any advertising or promotional manner or in violation of any applicable law, ordinance or regulation of any country. You may not use any RLI trademark or copyrighted material on or in connection with any defamatory, scandalous, pornographic, or other objectionable materials of any sort. If you become aware of any infringement, actual or suspected, or any other unauthorized use of RLI trademarks, you will promptly give notice to RLI in writing, specifying the particulars of the unauthorized use. You agree not to attack the title or any rights of RLI in and to RLI’s trademarks or copyrights or attack the validity of the same.
No amendment to these Terms will be valid unless made in writing and signed by you and us. These Terms prevail over any other terms or conditions contained in or referred to elsewhere or implied by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally